Why are your masks returned by customs??

In short

1. Seller’s qualification Incomplete

2. Certification is fake or invalid

Mask types+Seller’s qualification

(1) Three mask types ( Three cheap masks)

a.Basic mask (cheapest)

b.Medical non-sterilized surgical mask (made in Class 100,000 clean room)

c.Medical sterilized surgical mask (made in Class 100,000 clean room+ sterilized)

(2) Price rank: a<b<c

(3) Seller’s qualification

Export type-a mask, doing as basic process is okay.

Export type-b & type-c,

  • Seller is manufacturer+can export itself

  • Seller is trader with medical exporting qualification

  • seller is a trader in other field + your trust+ help you export


(1) KF for S. Korea, PDMA for Japan, FDA for the US, CE for the UN

(2)Return reason 1- certification is PS or fake

(3) Return reason2- certification is invalid

(4) Identify- How to testify the certification is real or fake

Easiest way:  

a. find 4 numbers near to CE, such as CE+0197 (a PS certificate won’t dare to write ce+4 numbers, otherwise it is “Forge Document” in EU)

b. visit this EU website :https://ec.europa.eu/growth/tools-databases/nando/index.cfm?fuseaction=notifiedbody.main

c. find notified body number range,  0101-0200, click

d.find NB 0197, click

PS. the NB0197 refers to the agency of CE.

PPS. As long as it is a formal CE certification company, whether it is a domestic third-party testing agency or an EU NB agency, as long as it has issued the EU CE certification certificate, it will be uploaded to the agency’s portal for domestic and foreign inquiry.

(5) FAQ

a.Which countries need CE:

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Estonia, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Hungary, Slovenia, Malta, Cyprus, Bulgaria, Romania, Iceland, Liechtenstein, Norway, Turkey

b.CE valid time: usually 5 years

c.How fast to get CE certificate: 7~15 days